F.A.Q.

I kindly ask you to read the f.a.q about the webshop below before e-mailing about your order.

Questions about the webshop

Q: Do you ship worldwide?
A: Yes, I do!

Q: I didn’t receive any order confirmation on my e-mail. Can you confirm my order?
A: If the money was drawn from you bank account, the order went through. Please check this before messaging me to manually confirm.

Q: Is my order shipped yet?
A: The orders are always shipped within two business day (unless you order something on pre-sale).

Q: How long will it take for me to recieve my package?
A: 1-2 days + postage. Which is 1 to 5 business days in Norway. 10-17 business days in Europe and 15-24 business days for rest of the world. 

Q: Which payment methods are available?
A: Stripe (VISA, Mastercard, American Express) and PayPal. Norwegian customer can request an invoice or use “vipps”.

Q: Can I order something as a gift for my friend?
A: Yes, no problem. Just write your friend’s address on shipping address.


Questions about the animals and the person behind

Q: In what country are you located?
A: In Norway.

Q: What is Theedora and who runs it?
A: Theedora is my business that I started in 2017. Cow photography, merch sale and of course my Instagram account. I’m a 24 year old girl and run the business all by myself.

Q: Is it possible to visit the farm?
A: Possibly, message me!

Questions about photographing and camera equipment

Q: Which camera equipment do you use?
A: My camera is a Canon EOS 80D and my two most use lenses are a Canon EF 70-200mm F/2.8 and a 11-20mm F/2.8.

Q: How much time do you spend on this?
A: Most of my time!